Michael Martin Web and Computer Services (MMWACS)  provides exceptional yet affordable, On-site and online technical support for individuals and small businesses on Long Island and recently expanded our service area to include Brooklyn, Manhattan, and Queens. With 10+ years experience. We can provide the know-how to get things running smoothly and keep them that way.

Whether you need: computer repair, virus and spyware removal, upgrades, network installation & administration, or hardware & software consulting. We will go on-site to bring the solution to you. MMWACS is dedicated to offer the most friendly, reliable and honest service and support available anywhere to our customers.

Our technicians come to you, on your schedule, prepared to diagnose and repair any problem. We get to work so that you can get back to work! From simple upgrades, to complex network installations, to custom built systems, MMWACS is here to provide you with the best of today's technology coupled with an old-fashioned commitment to customer satisfaction.

We work hard to earn your trust and confidence. Our philosophy is "The job is not done until the customer is completely satisfied." With years of experience and training, we stand ready to make your computer needs a reality. Our technical department provides you with the most comprehensive on-site and off-site  PC Repair and Service. MMWACS also offer Network Installations, Website Design, and many more services.

What Makes Us Different

People and businesses around New York depend on MMWACS. There are many reasons our customers call MMWACS instead of someone else.

 Here are just a few:

 We understand computers and technology issues.

  • We come to you with onsite and professional service.
  • We offer online support as well as remote assistance via a secure direct connection.
  • We offer live online chat and phone support.
  • We care about our customers.
  • We won't call a job complete until the problem is resolved.

MMWACS provides the service and peace of mind you deserve.

Fair Billing

 If and when we come out to your home or office for an onsite service call, you will only be charged for the time the technician is actually there. We do require a one hour minimum service call but that is the only restriction. If your problem is solved within the hour, you are entitled to use the technician's time for the remainder of the hour, tuning your system, tutoring you on proper care of the machine or the use of software."

 15 Minute Increment Billing

 If your work requires more than our one hour minimum, we will first give you an estimate for that additional time. That estimate will be the most you will pay and it may even be less since we charge in 15 minute increments. As an example, if we work for 90 minutes, you will pay for 90 minutes, not rounded up to 2 hours. The only time the estimate would be exceeded is if we discover something new about your computer that needs attention and was not previously reported. If this happens, all work will stop for your consultation and permission to proceed. In other words, you are in control of the cost at all times.

 
We believe that being fair and honest is the right way to do business and promote long-term business relationships with our customers.

We look forward to serving you.

 

DISCLAIMER: WE DO NOT SERVICE APPLE PRODUCTS.

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